What happens when customers want to buy from you, but growing the business means letting someone else earn their trust?

In this episode of Hobby Jobs, I explore that question through my conversation with Josh O’Daniel of Odeezy Sports Cards. We talk about handing off responsibilities, helping employees build relationships, and teaching the standards customers count on without asking people to copy your personality.

I also examine Arena Club’s partnership with the Philadelphia 76ers and what happens after a fan’s introduction to collecting. Getting someone’s attention starts the relationship. The experience that follows gives them a reason to return.

Hobby Jobs is presented by BCW Supplies.

Hobby Jobs is sponsored by BCW Supplies. For over 45 years, BCW has helped retailers and wholesale partners stay stocked with the storage and display accessories collectors trust—backed by dependable fulfillment and consistency to keep shelves stocked and margins strong. Learn more at bcwsupplies.com/wholesale.

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