Trust decides who stays and who leaves in this hobby.

In this episode of Passion to Profession, Brett sits down with Josh from PC Sportscards to talk about what it takes to build a business collectors trust with their cards, their money, and their time.

Josh walks through how PC Sportscards scaled during a period of growth while keeping transparency front and center. From fixed price listings that outperform auctions to grading workflows built around over communication, this conversation pulls back the curtain on how real trust gets built.

You will hear why mistakes are not the risk. Hiding them is.
Why customers for life matter more than fast transactions.
And why technology, process, and empathy all work together.

A special thank you to eBay for sponsoring Passion to Profession. The biggest and best marketplace to buy your next favorite trading card.

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